'RFC' Ticket's specification sheet is bvelow; Status new *1 assigned *2 unapproved *3 approved *4 rejected *5 construction *6 resolved *7 closed *8 Role Leader Developer Reporter footnote *1: 新規 *2: 担当中 *3: 承認前 *4: 承認済み *5: 却…

'Release' Ticket's specification sheet is bvelow; Status new *1 assigned *2 resolved *3 testing *4 verified *5 closed *6 Role Leader Release Engineer Developer footnote *1: 新規 *2: 担当中 *3: 解決 *4: 検証中 *5: 検証完了 *6: 終了

'Incident' Ticket's specification sheet is bvelow; Status new *1 assigned *2 resolved *3 closed *4 Role Leader Developer footnote *1: 新規 *2: 担当中 *3: 解決 *4: 終了

'Change' Ticket's specification sheet is bvelow; Status new *1 assigned *2 resolved *3 closed *4 Role Leader Developer Sub Ttasking Leader create this ticket's children(break down!). Each child ticket is assigned to each develop member. fo…

'Bug' Ticket's specification sheet is bvelow; Status new *1 assigned *2 resolved *3 testing *4 feedback *5 verified *6 rejected *7 closed *8 Role Leader Developer Reporter footnote *1: 新規 *2: 担当中 *3: 解決 *4: 検証中 *5: フィードバック…

'QA' Ticket's specification sheet is bvelow; Status new *1 assigned *2 answered *3 resolved *4 closed *5 Role Leader Reporter !Qquestionee footnote *1: 新規 *2: 問い合わせ中 *3: 回答済み *4: 解決 *5: 終了

'ToDo' Ticket's specification sheet is bvelow; Status new *1 assigned *2 resolved *3 closed *4 Role Leader Developer footnote *1: 新規 *2: 担当中 *3: 解決 *4: 終了

My Ticket model (Redmine tracker model) characteristics are like below; Implementing the ITIL*1 framework 7 types ticket Common QA ToDo For Service Desk Incident RFC *2 For Release Management Release For Developer Team Bug Change Escalatio…

There is a need to take measures against SI and support business expansion of my department. *1 *2 I Planned to redesign of software development life cycle with Redmine. *3 Context Software Architecture (3-Layered Model) Bender package Com…